Your comfort & safety

Guidelines for Guests

Self-Catering Stays

When guests book at Cladda, they will receive a guide on how to find us including where our private car park is situated and safety guidance notes for the property in which you’re staying.

Checking in

Access is easy, we offer a meet and greet service or use of a key safe to obtain the keys to the property which is agreed pror to your arrival.

There is no room service and rooms will not be cleaned during your stay, so please follow the instructions in your welcome pack in particular to managing refuse removal. If you have queries or questions, please contact the House Manager on the phone number provided in your welcome pack.

Checking out

Please pass your keys to the House Manager or otherwise as agreed.

Fire Protection

Our fire and smoke protection system is tested annually.

Smoke & Carbon Monoxide

Cladda properties have all their smoke and carbon dioxide detection equipment to meet the highest safety standards and our properties have an annual gas safety check carried out by a registered gas engineer – and the carbon monoxide alarms are also inspected at the same time.